Visiting Hours

We recommend visiting from 8am until 8pm, after that we lock our doors as most residents are asleep. You are welcome to visit 24 hours a day. Please call in advance to ensure after-hours access.

How do I find out about activities provided for the resident?

We strive to create social programs and individualized activities to meet the capabilities and needs of each resident. This also has a powerful impact in the healing process for those residents involved in some type of rehabilitation. Specific activities include: active resident councils, musical performances and programs including outside entertainment, current events updates, exercise and fitness activities, religious meetings, games, trivia, reminiscence, and staff accompanied community outings. We have community volunteer involvement and strongly encourage families to participate with the residents in various activities.

A monthly calendar is posted to keep residents informed of upcoming events such as birthday parties, movies, musical programs, outings, ice cream socials and more. Please see our Events section on our home page for more details on upcoming events.

How is the laundry done? Can family members take laundry home?

Should you wish to have the facility wash the laundry please notify the front office upon admission and the complimentary service will be arranged. Subsequently, if a caregiver will be taking the laundry home, please let the nursing station know of your plans so we can take the appropriate steps to notify our housekeeping department to leave clothing for the caregiver to pick up. This way we can appropriate steps can be taken to notify our housekeeping department to leave clothing for the caregiver to pick up. Regardless of laundry preference all clothing and personal items must be labeled with the resident’s name, NOT initials or room numbers. Our staff will be happy to provide labeling assistance.

Personal laundry is washed in an industrial washing machine at a temperature of 180 degrees. Make sure that your loved ones’ clothing is appropriate for these hot temperatures. Avoid bringing clothing that requires cold or warm water, special care or is subject to damage and fading.

What articles of clothing should we bring?

We recommend approximately 5-7 changes of clothing and a pair of comfortable rubber-soled shoes. All items should be washed, clearly labeled with their name and recorded into the residents’ personal inventory log. Please advise your loved ones nursing station of items you are bringing in so that they can assist with this process. We advise that residents do no keep valuable jewelry or large amounts of cash in the facility.

Can children visit?

We encourage children to visit, we simply ask that you alert the charge nurse when visiting with children under the age of 12.

Is there a limit to the number of people who can visit at one time?

Although we do not have a formal policy stating visitation guidelines, we suggest using the common areas of the facility to meet with your loved one. If it is not possible to visit in one of the common areas, we suggest a limit of one to three people in a resident room at one time.

Is there any private space available to use?

You may reserve a common area for special events such as birthdays, holidays, or special meals. Advance coordination with the facility activities department is required.

Can we bring a family pet to the facility?

We understand that love of family pets and encourage them to visit. Please remember to clean up after them and take all proper safety measures at all times. The facility will need a record of current vaccines prior to their visit and all pets must be kept on a leash.

How often will a physician or health professional visit?

Physicians generally see residents upon admission and once every 30 days thereafter. However, our nursing professionals are in constant contact with all of the physicians that visit the facility. Some insurance companies require that physicians visit more often. Check with our nursing staff for further information.

What role does Social Services at the facility?

Our social services team assists both residents and family during transitional periods. They are integral in discharge planning including the coordination of the post discharge plan of care. Additionally, they provide essential information, manage requests and concerns and arrange professional services for: Dental, Vision, Podiatry, Audiology, Power of Attorney, Dementia assessment, Psychosocial and Psychiatric Evaluation and individual therapy.